Signatur Terms of Service

These terms are an agreement between you and William Lafontaine, doing business as Signatur ("Signatur," "we," "us"), for your use of Signatur: the web app at app.signatur.co, the Signatur Outlook add-in, and related services. Our Privacy Policy explains how we handle personal data.

By creating an account or using Signatur, you accept these terms. If you use Signatur for an organization, you accept them for that organization and confirm you're authorized to do so.

1. Your account

• You must be 18 or older.
• Keep your sign-in details accurate and your login secure. Tell us promptly at privacy@signatur.co if you think someone else has used it.
• You're responsible for activity under your account.

2. Teams

The person who creates a team is its owner. Owners and admins manage the team's people, signatures, assignments, and billing, and can remove members.

3. Your content

"Your content" means the signatures, profile details, people records, images, links, and other material you or your team put into Signatur.

• You own your content.
• You give us permission to host, store, copy, process, and display your content, render it into signatures, and send it where you direct (such as Gmail, Outlook, and the people you send action links to), only as needed to run Signatur for you. This permission ends when your content is deleted, except for copies already delivered to mail providers or recipients.
• You're responsible for your content and for having the right to use it. That includes the personal data of anyone you add to Signatur and any logos, images, and trademarks you upload. When you add people or send them action links, you're responsible for having a lawful basis and telling them what the law requires.
• We may remove content or disable links that break these terms.

4. Images are public

Email clients load signature images from the web, so images you upload are served at public addresses on assets.signatur.co. Anyone with an image's address can view it. Don't upload anything you want kept private. Archiving an image doesn't remove it from signatures already installed or emails already sent.

5. Connected mailboxes

• Connect only mailboxes you're authorized to manage.
• Syncing replaces the existing signature on the connected Gmail address. Signatur doesn't keep a copy of the signature it replaces.
• Gmail and Outlook decide what they accept. They may change, strip, or reject parts of a signature, and changes on their side can interrupt sync. Manual install stays available when sync isn't.
• Your use of Gmail and Outlook remains subject to Google's and Microsoft's terms.

6. Acceptable use

Don't use Signatur to:

• send spam or unsolicited bulk email, including through employee action links. Send action links only to people you work with, for the task the link describes;
• phish, impersonate a person or organization, or mislead recipients about who you are;
• link to malware, phishing pages, or deceptive destinations, or use tracked links to hide where a link goes;
• upload or share content that's illegal, infringing, or that you don't have the rights to;
• try to identify individual people who click your links;
• break, overload, probe, or get around Signatur's security, plan limits, or access controls, or access other customers' data;
• resell or sublicense Signatur without our written permission.

We may suspend content, links, or accounts that break these rules.

7. Plans and billing

• Signatur has a Free plan and paid plans (Solo and Team). Current features, limits, and prices are on our pricing page and shown at checkout.
• Paid plans are monthly subscriptions billed in advance through Stripe. They renew automatically each month until you cancel.
• You can cancel any time in the Stripe customer portal, which you open from Signatur's billing settings. Cancellation takes effect at the end of the current billing period, and you keep paid features until then.
• Payments are non-refundable, except where the law requires a refund.
• You're responsible for any taxes that apply to your purchase.
• If a payment fails, paid features lock until the payment goes through.
• We may change prices with at least 30 days' notice by email. A new price applies from your first billing period after the notice ends.

8. Free plan

The Free plan includes the features and limits shown on our pricing page. We may change what the Free plan includes.

9. Changes and availability

We may add, change, or remove features. We work to keep Signatur available, but we don't promise uninterrupted service, and there's no service-level agreement.

10. Ending your use

• You can stop using Signatur at any time. To delete your account and data, email privacy@signatur.co, as described in the Privacy Policy.
• We may suspend or close an account that breaks these terms, doesn't pay, or puts Signatur, other customers, or email recipients at risk. Where reasonable, we'll tell you first and give you a chance to fix the problem.
• When an account closes, access ends and we delete its data as described in the Privacy Policy. Sections 3, 11, 12, 13, 15, and 16 continue to apply.

11. Disclaimer

Signatur is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee that every email client will show a signature exactly as previewed, or that analytics will perfectly separate people from automated clicks.

12. Limitation of liability

To the extent the law allows:

• Neither we nor our suppliers are liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.
• Our total liability for any claim relating to Signatur is limited to the greater of the amount you paid us in the 12 months before the event that led to the claim, or US$100.

Some places don't allow these limits. Where that's the case, they apply as far as the law allows.

13. Indemnity

If someone brings a claim against us because of your content or your breach of these terms, you'll cover our reasonable costs and liability for that claim.

14. Changes to these terms

We may update these terms. We'll post the new version here with a new effective date, and for significant changes we'll email account holders before they take effect. If you keep using Signatur after that, the new terms apply. If you don't accept them, stop using Signatur and cancel your plan.

15. Governing law

These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Disputes go to the state and federal courts located in Warren County, New York, unless the law where you live gives you the right to bring them elsewhere.

16. General

• These terms and the Privacy Policy are the whole agreement between you and us about Signatur.
• If part of these terms can't be enforced, the rest still applies. Not enforcing a term isn't a waiver of it.
• You can't transfer these terms without our consent. We may transfer them as part of a merger, acquisition, or sale of assets.
• We send notices to your account's email address. Send notices to us at privacy@signatur.co or 22 Grand View Drive, Queensbury, NY 12804.

Contact

Signatur
22 Grand View Drive, Queensbury, NY 12804
privacy@signatur.co